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About

My name is Steph Flint

Founder of RSY I was brought here to revolutionise the STR space, challenge the status quo and make housekeeping a profession we should look up to, not down to

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Core values

Excellence

 

We strive for perfection in every property we care for, providing meticulous, high-quality cleaning and maintenance services that exceed client and guest expectations. From luxury finishes to attention to the smallest details, excellence is at the heart of everything we do.

 

Trust and integrity 

 

As a family business, we understand the value of trust. We are committed to honesty, transparency, and reliability, ensuring our clients feel confident in our services. Our team respects each property as if it were their own, delivering care and integrity in every visit.

 

Commitment to family and community

 

Family is our foundation. We believe that treating team members, clients, and the local community with respect and warmth builds lasting relationships. This value drives our approach to business, making sure that we support our family, our team, and the communities we serve.

 

Industry leadership and innovation

 

We aim to set the standard for cleaning and property care in the short-term rental sector. By investing in training, mentorship, and innovative methods, we ensure we are always at the forefront of the industry, ready to share best practices and lead by example.

 

Education and advocacy

 

We are passionate about raising standards across the short-term rental industry. Through our commitment to training, mentorship, and the development of best practices, we aim to empower other professionals and establish an accreditation scheme to promote quality and professionalism.

 

Sustainability and responsibility 

 

We believe in responsible business practices that prioritise sustainable solutions. From using eco-friendly cleaning products to reducing waste, we aim to create a positive impact on the environment while maintaining the highest standards for our clients.

 

Dedication to client success 

 

Our clients' success is our success. We go beyond just providing a service; we act as a partner to property owners and managers, helping them achieve their goals by ensuring their properties are beautifully maintained and guest-ready. 

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Why choose us?

FOCUS
ON LUXURY

RELIABILITY

ATTENTION
TO DETAIL

PERSONALISED
SERVICE

SUSTAINABILITY

COMMITMENT

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